This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to this website and to the ways you interact with us by phone, email and online form.
1. Introduction
This policy covers personal information collected through this website, through inquiries you submit, through any account you open, and through other interactions with us. It does not cover the practices of third-party websites we may link to. We operate in the United States. By continuing to use this site you accept this policy and any future revisions to it.
2. Information We Collect
We collect information in two ways: information you give us, and information collected automatically as you use the site.
Information you give us
- Inquiry information: your name and contact details when you request a guide, ask a question or submit a form.
- Account and application information: if you open an account, this may include your name, email address, postal address, telephone number, government identification number, payment details and financial institution details as required to complete a transaction and meet legal obligations.
- Correspondence: emails and messages you send us, retained so we can process your request and improve our service.
Information collected automatically
- Date and time of access, internet service provider or carrier, IP address, pages viewed, features used and how you arrived at the site.
- Cookies, pixel tags, web beacons and analytics tools, including Google Analytics advertising features.
- Information from social media platforms where you interact with us through them.
3. How We Use Your Information
- To provide our services and respond to your inquiries
- To communicate with you, including marketing communications you have agreed to receive
- To personalize the website and evaluate eligibility for products
- To verify identity and prevent fraud
- For business analytics and service improvement
- To enforce our terms, comply with law, and protect rights and safety
4. How We Share Your Information
We do not sell personally identifying information. We may share information with service providers who perform work on our behalf, and for marketing or joint marketing purposes where you have given written consent. We may also disclose information to comply with law, respond to legal process, protect our rights, or respond to an emergency.
Mobile and SMS information
Mobile information is not shared with third parties or affiliates for their marketing purposes. Text messaging opt-in data and consent are not shared with third parties. You can stop messages at any time by replying STOP.
5. How Long We Keep Information
We generally retain information for the duration of our relationship with you and then archive it for business and legal purposes. Information may transfer as part of a business sale or reorganization. We may retain anonymized records, such as aggregate site-visit data, indefinitely.
6. Your Choices and Rights
Under the California Consumer Privacy Act and comparable laws, you may request to:
- Learn the categories and specific pieces of personal information we have collected
- Correct or update your information
- Request deletion of your information
- Receive a list of the parties to whom information has been disclosed
- Opt out of marketing and certain third-party disclosures
You will not be discriminated against for exercising these rights. To make a request, contact us using the details below. We will need to verify your identity, and we may decline requests that are unreasonable or unduly burdensome. We will delete information unless the law or a legitimate business purpose requires us to keep it.
7. Security and Storage
We rely on third-party providers that apply commercially reasonable safeguards to the data they hold for us. No system or internet transmission can be guaranteed completely secure. If you believe your information has been compromised, contact us immediately using the details below.
8. Third-Party Websites
We are not responsible for the privacy practices or content of third-party websites or services we link to. Their own policies govern any information you give them.
9. Cookies
We use cookies to improve your experience, measure engagement and audience size, understand usage patterns and personalize the site. You can remove or block cookies through your browser settings, though parts of the site may not work as intended. We do not currently respond to “do not track” browser signals.
10. Children
You must be at least 18 to use this site. Our services are not directed to children under 13 and we do not knowingly collect their information. If we learn that a child under 13 has submitted information, we will delete it.
11. Users Outside the United States
We comply with United States privacy law and make no representation that our services are appropriate for other jurisdictions. If you access the site from outside the United States you do so at your own risk and are responsible for compliance with your local law.
12. Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last revised. Continued use of the site after a revision means you accept the updated policy.
13. Contact Us
Bishop Gold Group, LLC
1801 Century Park East, 24th Floor
Los Angeles, CA 90067
(833) 589-8100 · [email protected]